Privacy Policy

Introduction:

We are committed to protecting the privacy and security of your personal information. This Privacy Policy sets out the ways in which we collect, use, and protect your personal information in relation to our Raftaar e-commerce application (“Raftaar Digital”). By using our Application, you consent to the collection and use of your personal information as described in this Privacy Policy.

 

Information we collect:

 

  1. We may collect the following types of personal information when you use our Application:

 

  • Contact information, including your name, email address, phone number, and mailing address
  • Business information, including the name, size, and industry of your business
  • Payment information, including your billing address and payment card details
  • Transaction information, including details of products or services you have purchased from us
  • Technical information, including your login information, IP address, browser type and version, time zone setting, and operating system
  • Usage information, including information about how you use our Application

How we use your information:

 

  1. We may use your personal information for the following purposes:

 

  • To provide you with access to our Application and to manage your account
  • To process and fulfill orders and payments for products or services
  • To communicate with you about your orders, products, or services
  • To provide customer support and respond to your inquiries
  • To improve our products and services, including our Application
  • To provide you with marketing communications and offers that we believe may be of interest to you
  • To comply with legal and regulatory requirements
  • Sharing your information:

 

  1. We may share your personal information with third parties in the following circumstances:

 

  • With service providers who perform services on our behalf, such as payment processing, order fulfillment, and customer support
  • With other users of our Application, to the extent necessary to facilitate transactions between users
  • With our business partners, for marketing and other purposes
  • With government and regulatory authorities, as required by law
  • In connection with a merger, acquisition, or sale of all or a portion of our business

 

Protecting your information:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

 

Your rights:

You have the right to access, correct, and delete your personal information, and to object to or restrict its processing. You may exercise these rights by contacting us at the address provided below.

 

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time by posting a new version on our Application. You should check this page regularly to review any changes.

 

Contact us:

If you have any questions or concerns about this Privacy Policy or our practices with respect to your personal information, please contact us at +92 324 – 7238227